Last Updated: August 2026
Introduction
This Privacy Policy describes how we collect, use, and protect your personal information when you use our website and services. We are committed to ensuring that your privacy is protected in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR).
Information We Collect
We may collect the following types of information:
- Contact Information: Name, email address, postal address, and other contact details you provide when submitting inquiries or service requests.
- Project Information: Details about your window treatment needs, room specifications, and preferences shared during consultations.
- Technical Information: IP address, browser type, device information, and browsing behavior collected through cookies and similar technologies.
How We Use Your Information
We use your personal information for the following purposes:
- To respond to your inquiries and provide requested services
- To schedule and conduct design consultations
- To communicate with you about your projects and appointments
- To improve our website and services
- To comply with legal obligations
Legal Basis for Processing
We process your personal data based on:
- Consent: When you voluntarily provide information through our contact forms or subscribe to communications.
- Contract Performance: When processing is necessary to fulfill our service obligations to you.
- Legitimate Interests: For improving our services and website functionality, provided such interests do not override your privacy rights.
Data Sharing and Disclosure
We do not sell or rent your personal information to third parties. We may share your information with:
- Service providers who assist in operating our business (e.g., fabric suppliers, installation contractors) under strict confidentiality agreements
- Legal authorities when required by law or to protect our legal rights
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Client project information is typically retained for seven years in accordance with German commercial record-keeping requirements.
Your Rights
Under GDPR, you have the following rights regarding your personal data:
- Right to Access: Request a copy of the personal data we hold about you
- Right to Rectification: Request correction of inaccurate or incomplete data
- Right to Erasure: Request deletion of your personal data under certain circumstances
- Right to Restriction: Request that we limit the processing of your data
- Right to Data Portability: Receive your data in a structured, machine-readable format
- Right to Object: Object to processing based on legitimate interests
- Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent
To exercise any of these rights, please contact us at [email protected]
Cookies
Our website uses cookies to enhance your browsing experience. For detailed information about the cookies we use and how to manage them, please refer to our Cookie Policy.
Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.
International Data Transfers
Your data is primarily stored and processed within the European Economic Area. If data is transferred outside the EEA, we ensure appropriate safeguards are in place in accordance with GDPR requirements.
Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy regularly.
Contact Information
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: [email protected]
Address: Kantstraße 142, 10623 Berlin, Germany
Supervisory Authority
If you believe we have not addressed your concerns adequately, you have the right to lodge a complaint with the relevant data protection supervisory authority in Germany.